We are committed to ensuring our members have the information and support they need to make healthy decisions. When members have ongoing health conditions or need assistance navigating the health care system due to a medical issue, we are here to help. Please take a look at the health management resources we provide and
contact us with any questions.
Supporting Health ------------------ Raising Awareness ---------------- Managing Risks
Supporting Health
Suite of Online Programs
We provide a wide variety of information and personalized web-based programs to members and their families. We can also support promotion of our programs at your worksite.
- Succeed personal Wellness Assessment
- Online educational programs
- Manage your weight with Balance
- Stop smoking with Breathe
- Let go of stress with Relax
- Manage your chronic condition with Care for Your Health
- Manage and minimize pain with Care for Pain
- Manage back pain with Care for Your Back
- Learn to control depression with Overcoming Depression
- Sleep better with Overcoming Insomnia
Health Information & Tools
The worksite is an ideal place to reach people and support their health. We work with the Gundersen Lutheran Health System to offer programs to supplement your workplace wellness efforts.
- Community & Preventive Services Onsite Programs
- Occupational Health Services
- Employee Assistance Services
Raising Awareness
Preventive Service Guidelines and Care Reminders
Gundersen Lutheran Health Plan understands the value of prevention and early detection. We promote guideline-based preventive care including physicals, immunizations and screenings like mammography and colonoscopy.
Tobacco Cessation Outreach
We provide ongoing promotion of both face-to-face and phone-based tobacco cessation services and cover a variety of tobacco cessation medications for most members.
Nurse Advisor
The 24-hour nurse advisor line is available 7 days a week to assist members in determining when to seek care and answer general health related questions.
For Your Health Newsletter
We understand that general health information needs to be communicated to members often. Therefore, we distribute a quarterly newsletter covering a variety of health-related topics.
Managing Risks
Utlization Management
It’s our goal to ensure members get the right services at the right time. This is a critical quality and cost control strategy. Our utilization management staff ensure inpatient hospitalizations and high cost services are coordinated.
Disease Management
We want members with health conditions to know how to care for themselves and to get the most benefit from the healthcare they receive. A registered nurse works with each program. We send information and are available to members by phone. Those identified with high risks receive more intensive outreach.
Case Management
When you have special or serious health-related needs, navigating the health system can be confusing. Registered nurses provide case management outreach and support to members who have:
- High-risk medical conditions
- Have had frequent hospitalizations
- Have multiple and serious health conditions
- Have complex medical and pharmacy-related needs